Cancel appointment

If you can no longer make your appointment, it's important that you cancel it so that the appointment can be offered to someone else.

How to cancel an appointment

There are various ways to cancel an appointment.

The text reminder

There is a link included in the text reminder you should have received which allows you to cancel your appointment.

Automated telephone check and cancel function

You can call us and use our automated telephone check and cancel function, by calling 01803 495 400 and choosing option 1

The NHS App or Patient Access

You can log onto your app to view or cancel future appointments 

Use our online consultation platform

Follow the link below to access our online consultation system Klinik, and choose the tile ‘Appointment cancellation/rebooking’